Executive survey · Fielded August 3 to September 8, 2026. About

Finding 02.1 / The tool tax

The hidden cost is the handoff between tools.

A usage report shows which tools get opened. It cannot show how much hand-carrying a campaign needs to get from one tool to the next.

45%

say the biggest constraint in their current tools is moving information between systems by hand, or integration and upkeep eating the expected savings.

Q7
578 people answered

Sign in for full access

Read the full finding and the decision a CMO can own.

After sign-in you go straight to finding 02.1, “The hidden cost is the handoff between tools”.

Access is instant if your company is already approved. Everyone else gets an answer within one business day. Work addresses only. Personal email addresses cannot sign in.

Your address is used for access and nothing else unless you tick research updates. There is no password to store.