Finding 02.1 / The tool tax
The hidden cost is the handoff between tools.
A usage report shows which tools get opened. It cannot show how much hand-carrying a campaign needs to get from one tool to the next.
45%
578 people answered ↗
say the biggest constraint in their current tools is moving information between systems by hand, or integration and upkeep eating the expected savings.
Q7578 people answered ↗
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