Finding 02.4 / The tool tax

Your next renewal should include an exit test.

The real test of flexibility is whether your team can take its rules and working methods with it when it leaves a tool.

23%

can reuse company knowledge and workflow instructions outside the original tool, in several recurring jobs or as the normal way of working.

Q6, second row
571 people answered ↗

Read the full finding and the decision a CMO can own.

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All 16 findings, each with a decision a CMO can own.
The explorer with filters, splits and the CMO-versus-team comparison.
The full report PDF and the readouts CSV.
Your team’s peer group on the quick assessment, and the option to connect Claude or ChatGPT to the data.

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